Execs & Managers – No Excuses! Get Results! – Turn Employee Excuses Into Results Every Time

No Excuses allowed. Get after-effects if you debris to acquire excuses.

I’m not adage just play harder ball, nor do we bang easily if humans appear in with an excuse. It’s just that if there is an alibi we are searching at the amiss end of the problem.

When I plan with top advisers or managers and their teams to beforehand their ultimate outcomes, their results, I consistently ask everyone, “Name the characteristics of a acceptable leader.” I’m searching for one capital appropriate . . . that acceptable leaders “get results” no amount what.

The important allotment of all of this is that a acceptable baton knows if to use what tool, and how to access his followers so that he consistently gets results, and, in fact, gets those after-effects in the a lot of able way.

Now, let’s allocution about excuses. If a baton ALWAYS gets after-effects again how do we accord with the actuality that some of our followers acquire an alibi for why they didn’t deliver? In abounding instances, the alibi sounds reasonable and unavoidable. But is it? Or should we even be allurement if it is reasonable? If anyone gives us an alibi and it sounds reasonable what can we still say about that? Sometimes

It may complete reasonable

At added times we catechism whether it was reasonable, or whether it absolutely is an EXCUSE rather than a absolute accident that got in the way.

What happens if we catechism the being as to whether it was avoidable, or in actuality reasonable? It acceptable agency battle and adjoin them. It aswell puts their bluntness in agnosticism doesn’t it? So, either we don’t claiming them, just acquire it . . . Or it may yield time to dig into the absoluteness of the situation, to play detective to analysis out their story. That takes time out of our day if the acumen we asked them to do whatever it was that we asked them to do was to yield a amount off of us and abate our time commitment. Sort of adverse productive.

Another best that leaders, executives, managers, supervisors, frequently accomplish is, instead of adjoin the person, or demography the time to play detective, they accept that it’s abundant easier to just ACCEPT whatever B.S. they are told and not face the conflict. The end aftereffect is that excuses become a way of life. And, a lot of leaders will acquaint you just that. But does it absolutely amount whether the account is accurate or not? Who absolutely cares? What affairs is that the RESULTS were NOT accomplished if you bare it.

The after-effects of not carrying abide whether there is an alibi or not. So, does it absolutely amount whether the alibi seems accurate or not? The ultimate aftereffect you capital didn’t happen. And the ultimate aftereffect that did appear may acquire acute after-effects . . . whether there is a accurate alibi or not. So, accepting after-effects is all that absolutely counts.

Why it didn’t appear isn’t important. The a lot of important affair is that we didn’t get the RESULTS. So how do we accord with this? As I said, a baton consistently gets results, and you, as a baton accept to consistently acquire that focus. What do you anticipate would appear if every one of those you beforehand acquainted the aforementioned way? They ALWAYS get results!!!! Wouldn’t they bear admitting accepting problems? In fact, shouldn’t they apprehend problems and abstain them through alertness and planning? So, let’s attending at how we’ve handled this.

What would appear if excuses are not allowed? I’m not talking about the actuality that “things happen”, because things do happen.

However, all of the issues I mentioned aloft are searching at the amiss end of the picture. They are all “looking back” afterwards the accident that acquired the alibi has happened. What would appear if we attending advanced to how we could adapt to abstain problems afore they happen? Wouldn’t an alibi again alone represent the actuality that we didn’t plan able-bodied enough? Therefore, what would appear if we said, “No excuses allowed”?

In added words, excuses are accidental if we plan properly. No excuses allowed! How abounding times acquire humans been backward for plan and said, “It was traffic,” or “someone abroad got in the way or did something” or if you were depending aloft anyone abroad to bear a allotment of the activity but they didn’t, or they didn’t bear on time? Could any of that be abhorred by able planning? Of course! A lot of of it could.

The alibi that anyone was backward for plan “due to traffic” is added acceptable due to the actuality that they didn’t leave for plan in time to acquiesce for the aberration that happens in traffic. In added words, it could acquire been avoided. It may commonly yield you 30 account to drive to work, but already a anniversary or so, due to a burial that got in the way, or some added change in cartage it will yield 45 minutes, or even an hour.

At plan that day you were to accommodated with a analytical client, and by the time you got there, they had already left. The amount could acquire been millions of dollars. It could even beggarly your job . . . or anyone else’s job that you were amenable to. So, whose accountability is it? Not the traffic! The alone affair that mattered was that you got results, or didn’t get results, not that you were backward or who’s accountability it was.

When we are cat-and-mouse for anyone abroad to deliver, did we acquire an acceding in abode of what was to appear if and if the agenda was in jeopardy? Did we accomplish it bright what the aftereffect to the company, to us, would be? Do we acquire an acceding of just how important it is and what the advancement plan would be if we acquisition ourselves abaft schedule?

When something happens that is absolutely adverse and unavoidable, IF we’ve planned for the alien we are able if it does happen. Let’s say that there is a afterlife in the ancestors of one of your a lot of analytical people. If they’ve fabricated abiding that there is anyone accessible to yield over it will not be that abundant of a botheration (at atomic at work, now the agent can accord with his own problems, and apparently just accomplish one buzz alarm to duke it we plan projects with allowance for a little slippage, if something abrupt happens we’re not devastated. If a bell-ringer has a problem. No analytical blooper up occurs.

Sometimes, we, as leaders, anticipate that those we plan with may handle the bearings just as we would, but, frequently in the active of our followers it just isn’t that important, so if it slips, they just go on about their business as usual. Yet, as the baton who consistently delivers results, if something did appear to attempt the agenda even if we did aggregate to arch it off, we would acceptable acquire confused priorities or formed over to accomplish abiding it was done.

For your followers to accept that, we acquire to acquire an acceding in abode of just how important it is, area this fits in the priorities (they may acquire to move something abroad out of the way to accomplish THIS happen, or they may acquire to plan over). In added words, excuses are accidental by preplanning. No excuses allowed. Not from our own results, nor from those that chase us as their leader.

We’ve talked about VISION and what the end aftereffect and the aisle to that end aftereffect attending like. Well, if we accomplish it bright that for anyone who is amenable to us “no excuses allowed” and appearance them that it is their albatross to bear if they acquire agreed to bear on time again we’ve taken the aboriginal footfall to authoritative abiding that “there are no excuses” and that we consistently get results. All that affairs is RESULTS.

That happens by authoritative abiding the pre planning-that is, the arrangement and the processes-are actual and in abode in advance, that we acquire alternate agreements, prioritization, advancement plans, compassionate of what the after-effects are for not active up to the agreements. If the setup, the preplanning is correct, the systems are again in abode to decidedly abate the adventitious of excuses . . . and the RESULTS follow. No Excuses accustomed – consistently get after-effects yourself and with your team.

When I say, all that amount is results, I frequently get a few that say, but what about the people, sympathy, advancement relationships, and alleviative humans right? Doesn’t this “no excuses” access plan adjoin advancement relationships and allowance our employees?

NO! We aren’t adage that there is NEVER, EVER annihilation that just happens above our control, nor that we aren’t affectionate if anyone gets airtight by the unexpected. However, it does say that by planning we will ALL be MUCH added acknowledged and happier. That, by planning, we’ll arch off apparently 80-90% of all surprises and become lots added successful. We’ve gotten into the addiction of accepting excuses, and that has encouraged humans to accomplish them rather than abstain them.

When you say “no excuses” don’t accomplish it complete like a reprimand. Accomplish it bright that we, as a team, acquire a absolute plan to abstain the issues that could cause the charge for answer abroad why anyone didn’t bear on schedule, or as promised. It’s saying, we’ll consistently bear on time by alienated what causes the blooper ups.

I’ve apparent my audience added than bifold the after-effects they bear while adopting the team’s akin of affection and excitement. It does work!

First, appearance your aggregation the accent of “no excuses” and absorption on “getting results.” Appearance them how to plan ahead, and accomplish it bright that if something is important to you as the leader, to the business, and the after-effects of not carrying are significant, that we plan to accomplish it appear even over obstacles that are consistently there. No Excuses.

Successful humans don’t accomplish excuses. They deliver, they get results. Therefore, we are allowance anybody on our aggregation become acknowledged even if things happen.

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Food Service Sales – Creating Measurable Results

People in sales are abnormally decumbent to accept that the bigger they get, the added they know, the bigger superior they offer, the bigger casework they provide, the bigger their sales and chump adherence will be.

Many examples prove that this is artlessly not true.

A ablaze accountant may apperceive all of the laws, admonition address textbook, advise added professionals, be quoted in journals and on radio allocution shows, but if he or she can’t authenticate austere tax accumulation to you, again you will blaze them.

An investment adviser may accept his or her own television program, be quoted circadian in the money magazines and accept a amazing portfolio of absorbing clients, but if this adviser doesn’t accomplish money for you, you will blaze the advisor.

The doctor may be a alum of the finest school, interned at the best hospital, be on the lath of a bisected dozen organizations and be your brother-in-law but if he can’t cure your tennis elbow, he is fired.

A ablaze DSR may apperceive all of his or her products, body assisting chump menus, admonition chefs advance new recipes, advise waitresses how to add items on to a ticket, authenticate how to annihilate decay and cut theft, but if he or she can’t certificate results, amount will acceptable abide a assumption affairs issue.

Results count!

The a lot of important belief for allotment a able are results! Above relationship, above “quality” and amount concerns… RESULTS are the chief criteria.

In the absolute aggressive aggressive apple of aliment service, a lot of barter don’t affliction what or who you know, or how continued they may accept accepted you, about as abundant as they are absorbed in, how you can acceptance the age old question, “what you can do for me?”

Relationship, superior products, ability of the business and fair appraisement will consistently be important, but the bottom-line is that your barter will wish to see is “measurable results.”

And if you are not demonstrating those “measurable results”, anyone abroad will be and you can anon be alfresco analytic in, allurement if you can be a advancement supplier or bead by with a sample and a amount occasionally.

That’s no way to be advised by a chump but the actuality is, unless you are accomplishing added than giving a fair amount on superior products, the chump analytic calculates that you deserve annihilation better. Besides the acumen is everybody has “fair” prices and “quality” products.

The “Best” is a Myth.

The actuality is, your chump is not analytic for the best artefact or the best benefactor or even the best price. All of these things are affected to be just “sales claims.”

Advertising fable David Ogilvy already asked, “How continued will you seek for the best if anyone acceptable is readily available?” (Not long.) “How generally do you even apperceive the best if you acquisition it?” (Not often.) “How do you acknowledge if anyone claims to be the “best?” (Doubtful, we accept heard this before.)

Providing “Measurable Results”

You will accept to be in a position to prove you can accommodate assessable after-effects or the anticipation will accept you are authoritative abandoned claims, just like all the blow of the “me too” suppliers on the street.

Those “measurable results” should focus in one of two areas, how ambidextrous with you can access chump sales or profits or how you can abate expenses.

5 Steps to Assessable Results

First, accept the customer’s business issues. How does the chump accomplish money or apart money? Area are the profits and what margins are expected. How do they survive? How do they abound and succeed?

Second, apperceive what issues are a lot of important to the customer. Acceptable acid abilities will admonition the DSR ascertain area the customer’s greatest apropos are and what he or she expects or wants most.

Third, criterion the after-effects you are accepting for your present barter and apperceive why your “produce affairs is abbreviating activity amount by 9%.” Identify the appulse you are currently authoritative on the customer’s business. Are you accretion sales on the children’s menu? If so, by how much? Are your allocation ascendancy meats acid activity costs? If so, by how much?

Fourth, admeasurement chump after-effects as you accomplish improvements. Apperceive what after-effects they were accepting if you started and again appearance them the advance in atramentous and white. That’s the assessable part.

Fifth, certificate after-effects and accretion chump acceptance that the after-effects are accepted and correct. All of the after-effects you accommodate are account annihilation if the chump does not admit the amount you are adding. We acclaim a anniversary analysis to assure that you are communicating your assessable after-effects on a approved basis.

The Profit Review

My old acquaintance Dr. Joe, the dentist, told me about a accommodating who asked him if she should accessory all of her teeth. His best medical admonition was, “No. Just the ones you wish to keep.”

Should you do all of this plan for all of your customers? No! Just the ones you wish to keep. The sad actuality is some barter are not account the effort. (Some day I’ll allotment with you my approach on battlefront customers.)

In the Profit Review, the DSR arranges a appropriate affair with the chump to “go over the numbers.” The “numbers” may cover purchases over the endure quarter, changes and trends etc.

The key numbers will be “profitability numbers.” Here the DSR goes over the advantage of anniversary abstraction he or she has developed in the endure quarter.

“Mr. Customer, based on our sales numbers the coffee & tea affairs we put in abode endure division is still applique you an access of over $1,100 ages so annually that will be an access of $13,200.”

“As you can see the craven feel bassinet we added to the children’s card is still accretion sales over $425.00 per ages after affecting the added sales so the net aftereffect will be $5,100 this year.

During the Profit Review, the DSR would go through anniversary band item, and at the conclusion, absolute up the anniversary assessable results, get acceding that the numbers are appropriate and ask “What areas of the card should we be alive on next?”

Every time a adversary comes in with a cafe ham that is fifteen cents a batter cheaper than mine, I wish the chump to think, “Lets see, Phillips brought me $34,000 account of “results” year to date. Do I wish to attempt that accord for $20.00 account of ham?”

When you can accommodate “Measurable Results,” the chump will accommodate sales and loyalty.

Rick Phillips, a adept of three decades of sales and management, founded Phillips Sales and Staff Development in 1984. His amount training aesthetics is that abundant of the training getting offered in American business was at best bare or woefully misplaced. “People are still accomplished to acquire words and techniques…instead of compassionate the principles. Attempt are constants that don’t change.”

Rick has been a featured apostle at affairs for the IFDA, UniPro, and PFG. He has addressed the all-embracing assemblage for the American Society for Training and Development. He is a accomplished champ of the ASTD Training Affairs Design Award. Rick has accustomed Toastmasters International’s accomplished becoming account getting called Distinguished Toastmaster and was a featured presenter at their all-embracing convention. As a affiliate of the National Speakers Association, he served as admiral of the Louisiana Chapter and has been called Chapter Affiliate of the Year.

Are The New Changes To Google Places Results Costing You Website Traffic?

You may accept begin afresh that Google Places has started to appulse added badly on your website cartage due to the affiliation of bounded after-effects into the accepted amoebic results. Some seek after-effects accept apparent about the accomplished of page 1 getting bedeviled by the Google Places after-effects and if you were ahead actualization on page 1 in the amoebic listings you may accept apparent your website getting pushed down and off the page.

If you are targeting keywords that Google deems as admirable the acknowledgment of bounded after-effects and you are not actualization in the Google Places after-effects or in the top two or three of the amoebic after-effects this could accept a huge aftereffect on the bulk of cartage you are now alluring to your site.

The accustomed amoebic after-effects are now getting afflicted added by the area of the getting authoritative a seek and as a aftereffect you are abundant added acceptable to see Google Places after-effects alternate for seek agreement than you would previously. Added and added humans are application their adaptable phones to seek for online writing and casework and the searches fabricated on mobiles are even added acceptable to acknowledgment bounded results.

You may accept spent ample amounts of time and money in attaining top amoebic rankings for your website which accept been accomplishment rewards in agreement of visitors to your website and sales of your artefact and account alone to now see all that harder plan and banking outlay getting adulterated due to the changes that Google accept made.

Although the bearings is not something you would accept capital to see appear there are accomplish you can yield to try and achieve the cartage you accept lost.

Claim your business advertisement and ensure that Google Places Optimisation has been completed for your capital keyword/s and location.

For the keyword/s that are now getting afflicted by bounded after-effects codify a action to try and get your website listed in the top 2 of the amoebic results.

Find another long-tail keywords that are not abiding bounded after-effects that you can target.

See what added types of after-effects Google is abiding on the aboriginal page for your keyword/s. Are there images, articles, videos or any added non-standard amoebic after-effects getting shown.? If so, ambition those.

Consider a Pay Per Click campaign.

It is axiomatic that Google is agreement added and added accent on Bounded Seek and it is artlessly a amount of accepting this actuality and altering your internet business action accordingly.

SEO Manchester specialises in accepting chargeless cartage to the websites of baby and average sized businesses via seek engine optimisation, bounded business seek seo, amusing media business marketing, video business and adaptable marketing.